1. Description of Service

VIB.AI is a mobile application that provides AI-powered agents, using services of Azure OpenAI (ChatGPT) to process the tasks and questions you provide ("User Input"). The App sends your input to ChatGPT to generate responses ("Output").

To help the AI understand your requests, the App may temporarily access information about your screen content, which may include descriptive text or screenshots that you voluntarily provide. This screen content is not stored on our servers — it is processed only temporarily to provide the requested service and is immediately deleted afterward. By using the App, you consent to this temporary processing of screen content.

2. Use License

Subject to your compliance with these Terms, VIB.AI grants you a limited, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the App for your personal, non-commercial purposes on a mobile device that you own or control.

3. User Responsibilities and Conduct

User Responsibility: You acknowledge and agree that you are solely responsible for all input you provide to the App ("User Input") and the consequences of its processing by the AI agents. The App is designed to process your task descriptions and generate responses via ChatGPT. You should use the App under your direct supervision and control. Do not leave the App operating unattended.

You agree not to use the App to:

• Violate any applicable national or international law or regulation, including laws regarding data or software export.
• Submit task descriptions or content that are unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
• Submit task descriptions that would infringe on any patent, trademark, trade secret, copyright, or other proprietary rights of any party. You represent and warrant that you have all necessary rights to request the actions submitted.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Transmit any material containing viruses or other malicious code designed to disrupt, damage, or limit the functionality of software, hardware, or telecommunications equipment.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the App, its servers, or any connected systems.
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the App.
• Use the App for any commercial purposes without our express written consent.

You are solely responsible for the User Input you submit and the consequences of its processing by the App.

4. Intellectual Property

The Service: The App, its original content (excluding User Input and Output), features, and functionality are the exclusive property of VIB.AI and its licensors. The Service is protected by copyright, trademark, and other applicable laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User Input: You retain all ownership rights to the task descriptions, questions, and other input you submit.

Output: The AI agents process your input to generate responses. You acknowledge that the App only processes your input and you are responsible for the use of the outputs.

License to Us: By submitting User Input to the Service, you grant VIB.AI a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Input solely for the purpose of operating, providing, and improving the App (for example, to process your task descriptions and generate AI responses).

5. Third-Party Services

The Service relies on certain third-party services to operate:

• Azure OpenAI (ChatGPT): Used to process your task descriptions and generate responses. Your data is processed according to their terms and privacy policies.
• Appsflyer: Used for analytics to help understand app usage and improve performance. Data shared with Appsflyer is subject to their Privacy Policy.

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for their practices or content.

6. Disclaimers

The Service is provided on an "as is" and "as available" basis. Your use of the Service is entirely at your own risk. To the maximum extent permitted by applicable law, the Service is provided without any warranties, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

Without limiting the above, VIB.AI, its subsidiaries, affiliates, and licensors do not warrant that:

• Any content or AI-generated output is accurate, reliable, complete, or correct;
• The Service will meet your requirements;
• The Service will be available at any particular time or location, uninterrupted or secure;
• Any defects or errors will be corrected; or
• The Service is free of viruses or other harmful components.

The AI agents process your task descriptions and generate responses. These outputs do not constitute professional advice (e.g., legal, financial, or medical). You are fully responsible for reviewing, verifying, and supervising any outputs generated by the Service. The App must be used only under your direct supervision and control.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIB.AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OR OUTPUT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

8. Indemnification

You agree to defend, indemnify and hold harmless VIB.AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) User Input submitted by you.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may cease using the Service at any time by uninstalling the App.

10. Governing Law

These Terms shall be governed by applicable law in your jurisdiction without giving effect to any conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court or competent authority, the remaining provisions will remain in effect.

11. Dispute Resolution

If you have a dispute with VIB.AI, you agree to first contact us and attempt to resolve the dispute informally. If informal resolution is not possible, disputes shall be resolved in accordance with the applicable laws in your jurisdiction, unless otherwise required by mandatory consumer protection laws.

For users in the European Union, you may also use the European Commission's online dispute resolution platform (ODR platform): https://ec.europa.eu/consumers/odr.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

13. Contact Us

If you have any questions about these Terms, please contact us: support@xxx.xxx

14. Entire Agreement

These Terms constitute the entire agreement between you and VIB.AI regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

1. Introduction

Welcome to VIB.AI! This Privacy Policy explains how VIB.AI ("we," "us," or "our"), the owner and data controller, collects, uses, shares, and protects information in relation to our mobile application VIB.AI (the "App"). VIB.AI is an application that autonomously performs actions on your device based on high-level tasks you provide. The app decides what screen gestures and device controls are needed to accomplish your requested task. This policy applies to all users of the App and is compliant with the General Data Protection Regulation (GDPR) and other relevant European data protection laws.

By using the VIB.AI App, you agree to the collection and use of information in accordance with this policy.

Important: You acknowledge and agree that you are solely responsible for all actions performed by the App based on your instructions. The App should only be used under your direct supervision and control. Never leave the App operating unattended.

2. Information We Collect

We collect minimal information necessary to provide and improve our service:

Task Descriptions: When you use AI agents in the app, you provide tasks or questions. These task descriptions are sent to ChatGPT to generate responses. Your task information is only used to process the request and is not permanently stored on our servers. Once processed, it is deleted immediately.

Screen Content: To accurately understand tasks or execute requests, the app may access screen-related information, including screenshots, screen recordings, or descriptive text. If you actively upload a screenshot or other screen content, this is also considered screen content. Such information is only used temporarily to process your task and is deleted immediately after use. You will be asked for explicit consent before uploading any screen content.

Usage Data: We automatically collect basic information about your interaction with the app, such as device type, operating system version, and usage patterns (e.g., frequency of feature usage). This data is primarily used to optimize the service and for statistical analysis, and it is not directly linked to your personal identity.

Account Information: We only collect necessary account information, such as your email address, user ID, or other information required to manage your account. This information is used for account authentication and management to ensure you can use the service.

Problem Reports: If you encounter an issue while using the app, you may choose to provide relevant information (e.g., screen content or descriptions) to help us resolve the issue. This data will only be stored if you explicitly consent to share it and is used solely for diagnosing and resolving the reported problem.

Data Handling Principles: All information is processed under the principle of data minimization, used only as necessary to provide the service, and will not be used for other purposes without your explicit consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Operate the App: Primarily to process the task descriptions and questions you submit to AI agents, and to generate responses via ChatGPT. Account information is used to manage your account and track usage, such as maintaining your access to the app and usage entitlements.
• To Improve and Maintain the App: Analyzing usage data helps us understand user behavior, identify issues, improve performance, and develop new features. Problem reports you submit, with your explicit consent, are used to diagnose and resolve issues.
• To Ensure Security: Monitoring for unauthorized or abnormal activity using account information and technical data, to help maintain the safety and integrity of the service.
• To Comply with Legal Obligations: Fulfilling legal requirements and responding to lawful requests from authorities, as necessary.
• To Manage Your Account: Using stored account information for authentication, managing your account, and providing personalized services within the app.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Performance of a Service: Processing the task descriptions, questions, and any uploaded screen content you provide is necessary to provide the core AI services you request in the App.
• Legitimate Interests: We process usage data based on our legitimate interest in understanding how the App is used, improving the service, maintaining performance, and ensuring security. These interests are balanced against your data protection rights.
• Consent: In certain cases, such as problem reports that include screenshots or optional analytics features, we rely on your explicit consent. You have the right to withdraw your consent at any time, and doing so will not affect the data processing necessary to provide the core service.

5. Data Sharing and Third Parties

We do not sell your personal data. We only share your information with trusted third-party service providers to the extent necessary for them to perform services on our behalf, under strict confidentiality and data processing agreements. These include:

• Azure OpenAI (ChatGPT): The text you input, including task descriptions, questions, or uploaded screen content, is shared with Microsoft Azure's OpenAI service to generate responses. Your data is processed according to their terms and privacy policies. We do not control how your data is handled by Azure OpenAI after it is transferred. See Azure Legal Information and OpenAI Privacy Policy.
• Appsflyer: We use Appsflyer for analytics purposes to understand app usage, improve performance, and optimize user experience. Data shared with Appsflyer is subject to their Privacy Policy. See Appsflyer Privacy Policy.

We may also disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

6. Data Retention

• Task Descriptions and Screen Content: The text you input, including task descriptions, questions, or any uploaded screen content, is processed ephemerally and not stored on our servers. Your data is only processed temporarily to provide the requested service.
• Usage Data: Analytics data shared with Appsflyer is retained only as long as necessary to fulfill the purposes outlined in this policy, such as understanding usage trends and improving the app. Whenever possible, this data is aggregated and anonymized.
• Account Information: Your account information is retained for as long as your account is active or as needed to provide services and comply with legal obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect the information we process against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction. In particular, data is shared with Microsoft Azure (OpenAI/ChatGPT) and Appsflyer, which operate globally.

We ensure that any such transfers comply with applicable data protection laws, including GDPR, by using mechanisms such as Standard Contractual Clauses (SCCs) or relying on frameworks like the EU-U.S. Data Privacy Framework (where applicable).

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following data protection rights with respect to the personal data we hold about you:

• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure ('Right to be Forgotten'): You can request the deletion of your personal data, where applicable. Note that task descriptions and screen content are processed ephemerally and are generally not stored.
• Right to Restrict Processing: You can request that we limit how we process your personal data under certain conditions.
• Right to Object: You can object to the processing of your personal data based on our legitimate interests.
• Right to Data Portability: You can request that we transfer your personal data to another organization or directly to you, where applicable.
• Right to Withdraw Consent: Where processing is based on consent (for example, certain optional problem reports), you can withdraw it at any time.

To exercise any of these rights, including requesting deletion of your personal data, please contact us at support@xxx.xxx. We will respond promptly and, if applicable, fulfill your request within one month.

10. Data Deletion and Account Management

• Complete Account Deletion: You can delete your account and all associated personal data directly within the app by selecting "Delete Account". Once deleted, your account and all associated information cannot be recovered.
• Partial Data Deletion: Currently, the app does not provide a separate option for partial data deletion. All account-associated data is removed only when the account is deleted.

11. Children's Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If you become aware that a person under 18 has provided us with personal data, please contact us immediately at support@xxx.xxx.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at support@xxx.xxx

How to Delete Your Account?

We respect your privacy and give you full control over your data. In full compliance with the policies of Apple App Store and Google Play, we provide clear and accessible ways to delete your account and associated data. If you wish to delete your VIB AI account, you can choose either of the following methods:

Option 1: Delete Your Account in the App (Recommended)

• Open the VIB AI app.
• Go to Me >> Delete Account.
• Confirm your decision — your account and all associated data will be permanently deleted immediately.

This process ensures your data is removed in real time, in accordance with app store policies.

Option 2: Request Deletion via Email

Send an email to xxx@xxx.xxx using the email address linked to your account.

Please include "Delete My Account" in the subject line.

• Our team will process your request within 7 business days.
• You'll receive a confirmation email once your account has been deleted.

What Data of Your Account Will Be Deleted?

When you delete your account, the following data will be permanently and irreversibly removed:

• Your user account and login credentials
• Profile information and photos
• All chat messages and history
• Any stored preferences or activity data

We do not retain or archive any deleted data. Once your account is deleted, it cannot be restored.

VIB AI is committed to respecting your data rights and complying with all relevant platform policies. Contact us at xxx@xxx.xxx